Email contact
Email: tech@mindaptix.com
Support is provided by email only. There is no telephone support number. Please do not send passwords, bank information, confidential records, private recordings or sensitive transcript content.
Report a technical problem
Microphone recognition is supplied through a supported browser, so the same page can behave differently across devices. A useful report includes the page address, phone or computer model, operating system, browser name and version, selected language, and the exact status message shown near the microphone button.
Before writing, confirm that the site is loaded over HTTPS, microphone permission is allowed and no other app is using the microphone. If the issue concerns one recognition result, send a short non-sensitive example of the intended words and returned text—not an entire private transcript.
Suggest an editorial correction
For a factual, spelling or broken-link correction, include the page URL, section heading, sentence involved and the change you recommend. We compare the report with the current page and update material errors. Our review and update process is described in the editorial policy.
Accessibility feedback
Tell us which control or content you could not use, whether you were using a keyboard, screen reader, zoom or another assistive technology, and what device/browser combination was involved. We welcome reports about missing labels, focus order, contrast, touch-target size, text direction and document export.
Privacy questions
Read the privacy policy first for information about browser speech services, analytics, advertising and local browser storage. If your question remains, identify the relevant section without including personal transcript content. Requests that concern data controlled by a browser or advertising provider may need to be directed to that provider.
Business and advertising enquiries
Relevant partnership or advertising enquiries may be sent to the same address. Advertising does not determine article conclusions or recognition output. We do not sell guaranteed rankings, ask visitors to click advertisements or disguise advertising as microphone, copy or download controls.
Response expectations
We review genuine messages and prioritize reproducible technical issues, factual corrections, privacy and accessibility concerns. We cannot guarantee an individual response or provide emergency, legal, medical or certified transcription support. Messages that contain spam, unrelated promotions or unsafe attachments may not receive a reply.